ISO 20121

ISO 20121:2024

Event Sustainability Management Systems

A sustainability management system for organizations involved in planning, managing and delivering events of all types and sizes.

ISO 20121:2024 service visual

Who this standard can apply to

Event organizers and venues
Conference and exhibition companies
Sports and cultural-event organizations
Hospitality and event-service suppliers
Public and private event owners

Typical areas reviewed

Sustainability context and stakeholder needs
Social, economic and environmental impacts
Supply-chain and operational controls
Objectives and performance measurement
Continual improvement and legacy considerations

Certification pathway

Application & Scope

Confirm the organization, sites, activities, requested standard and intended certification scope.

Document Review

Review relevant policies, procedures, records, objectives and management-system evidence.

Assessment / Audit

Evaluate implementation and objective evidence against the applicable requirements and approved arrangement.

Findings & Corrective Action

Where findings are identified, corrective action and supporting evidence are reviewed before closure.

Decision & Status

A defined decision is recorded with scope, validity and any applicable conditions or limitations.

Surveillance & Renewal

Ongoing status, surveillance and renewal requirements are managed according to the applicable certification arrangement.

Scope & Transparency

Certification, where offered, applies only to the defined management-system scope and responsible certification arrangement. It does not mean that ISO itself has certified or endorsed the organization.